From handling difficult customers to high-stakes performance reviews, Sona AI provides a smarter, more effective way to build real-world communication skills. With personalised insights and AI-driven practice, every conversation sharpens confidence, clarity, and capability—before it matters most.
- Catherine Dock, Technology Learning & Development Consultant.
Why leave high-stakes conversations to chance?
With Sona AI, your team can practice tough conversations in a risk-free environment - whether it's handling difficult customers, giving feedback, or navigating internal discussions. By the time they face the real thing, they’ll already know what works.
Training shouldn’t be a guessing game.
Sona AI delivers personalised, real-time feedback after every interaction, helping learners refine their approach. As a learning leader, your dashboard tracks communication patterns, highlighting strengths and areas for improvement - so you can support your team where it matters most.
Realistic conversations. Real-world impact.
With contextualised AI-driven avatars, learners can practice nuanced, high-pressure scenarios tailored to their roles. From customer service to leadership coaching, Sona AI ensures your team builds muscle memory for high-impact interactions - so when it matters, they get it right.
Step 1
Craft your training persona with our experts.
Step 2
Publish your persona to your LMS
Step 3
Learners practice with a dynamic AI persona.
Step 5
Track progress with detailed insights.
Step 4
Get real-time, personalised feedback and insights.
Sona AI is not just a chatbot - it’s an advanced AI-powered training tool designed for realistic, adaptive role-play. Unlike traditional chatbots that follow fixed scripts, Sona AI dynamically adjusts responses based on user input, emotional tone, and context. This creates a more realistic and immersive learning experience.n text goes here
Every conversation with Sona AI generates personalised feedback based on:
Tone & Language Use: How effectively the learner communicates.
Decision-Making Patterns: Whether responses align with best practices.
Engagement & Empathy: Analysis of emotional intelligence and rapport-building.
Learners receive real-time coaching and actionable insights to improve their skills over time.
Yes. Sona AI offers fully customisable AI personas tailored to specific industries, job roles, and training objectives. Whether you need customer service agents, HR professionals, or leadership training personas, Sona AI can be adapted to match your organisation's language, tone, and challenges.
Sona AI is designed for high-stakes conversations across various industries, including:
Customer Service & Sales – Handling objections, de-escalating conflicts, building rapport.
HR & Leadership – Performance reviews, difficult conversations, negotiation training.
Healthcare & Social Services – Patient communication, mental health conversations, crisis response.
Public Sector & Compliance – De-escalation, legal compliance, structured role-play.
We’re actively working on these features right now. Sona AI will include built-in analytics that track:
Learner progress: Skill development over time.
Completion rates: Engagement and usage insights.
Performance improvements: Before-and-after assessments to measure impact.
Business ROI: Reduction in training time and improved customer interactions.
Unlike traditional training, which is often static and theoretical, Sona AI provides:
Scalability: Train unlimited employees anytime, anywhere.
Personalisation: Adaptive learning based on individual progress.
Engagement: Real-world practice in a risk-free environment.
Actionable Insights: Data-driven feedback that improves real-world performance.
No, Sona AI is designed for seamless onboarding.
No complex installations - it works directly in your browser.
It integrates with LMS, CRM, and other learning platforms.
(coming soon) The Sona AI editor gives you the power to create a persona in minutes with an intuitive interface.
Sona AI follows strict data security protocols to ensure compliance with:
GDPR & CCPA standards for data privacy.
End-to-end encryption for secure conversations.
Regular security audits to protect user data.
What’s more, Sona AI is a closed system, a walled garden, so your data never leaves the system. Your personas are never used for training someone else’s AI.
It’s simple:
Click “Request a Demo” to schedule a personalized walkthrough.
Click “Join the Waitlist” to get early access, exclusive benefits, and the chance to shape Sona AI’s future.
Be among the first to transform your training approach with AI-powered personas.
Shape the Future: As an early adopter, your feedback will help shape Sona AI’s development, ensuring it meets your training needs.
Stay Ahead of the Competition: Equip your team with cutting-edge AI-powered training before it becomes the industry standard.
Gain Exclusive Insights: Receive early access to AI training trends, best practices, and behind-the-scenes updates from our development team.
